Polyurethane machinery service and support has long been a frustration for our customers in the Australian polyurethane industry. The partnership with Impianti OMS has been a hugely successful one for Pacific Urethanes. It has giving us the ability to offer world class, low and high pressure dispensing equipment at very affordable prices. However, this historical lack of local back up has remained a critical issue. Pacific Urethanes is now able to fill this gap, and help our customers avoid lengthy delays in production due to machinery issues.
Our specialist Trevor Garratt has been maintaining, repairing and even programming polyurethane dispensing machines for 30 years. He comes with a huge amount of experience and knowledge with both low and high pressure machines. These include OMS, Krauss Maffei and Cannon models. He is also able to train your staff on the ongoing use and maintenance of your machine.
How can we help?
Trevor’s initial visit will involve coming to your factory and conducting a comprehensive Baseline Condition Report (BCR) on your machines. Trevor will advise on what repairs should be scheduled, any parts that are required and also any training that your staff may need. You can then sign up to a Partner Program agreement, which we will allow us to provide regular scheduled maintenance of your machines, ongoing remote support, and even emergency on site response to break downs if required.
It is our belief that this service will ensure our customers machines are as reliable and dependable as possible. It will significantly reduce production stoppages caused by machinery breakdowns which is predominantly due to poor maintenance of machinery or lack of training.
To arrange a BCR please contact our Commercial Manager Peter Lloyd on 0439732619 to arrange a visit by Trevor.